Let’s face it, compliance training can be dull, frustrating and time-consuming, however, it doesn’t have to be that way. For example,
- Share real life stories to highlight the risks associated with the area of compliance. People are never motivated by facts alone.
- Provide a range of information resources that detail the key elements of the policy, with examples and explanations of good and bad behaviour.
- Use common but challenging scenarios to explore what people already know – so they can focus on the areas of the policy they don’t know – as well as to develop and assess their understanding.
When done well, compliance training not only ensures staff meet the organisation’s legal obligations it can also lead to behaviour change and higher levels of consistency, efficiency and accountability across the organisation.